2) EXCHANGING MULTIPLE SYSTEMS FOR ONE SYSTEM Customers moving from multiple systems to one system will receive an upgrade credit for networking products from only one of the current systems. They can decided which current system they want the upgrade credit on. Once they've decided which system to take the upgrade credit on, they they should following the policies stated in the matrix. EXAMPLE: Customer has S/920 and a S/925. They will be consolidating and upgrading these systems to one S/980. They've decided to take the upgrade credit on the S/925. They would do the following to order the networking products; Order the network products for the S/980, following the upgrade policies for upgrading one system (S/925) to a system on a higher tier (S/980). Their order would be; (assuming they had NS Services and LAN Link) 1) NS Services 36920A a) option 350, S/W for S/980 b) option 0CE, upgrade credit for NS Services on S/925 2) LAN Link 36923A a) option 350, Link S/W for S/980 b) option 442, Turbo LAN card for S/980* c) option 0CE, upgrade credit for LAN Link on S/925 * For this customer, the S/925 did not have a Turbo LAN card so they needed to order one. If their system had a Turbo LAN card, they would order option 090 instead of 442 which specifies software only. 3) EXCHANGING ONE SYSTEM FOR MULTIPLE SYSTEMS Customers will receive a network product upgrade credit for the one current system towards only one of the new systems. Again they should following the policies in the matrix whether they are upgrading, downgrading, or exchanging systems on the same tier. EXAMPLE: Customer has a S/70 and is ordering a S/925 now and a S/935 six months later. They would do the following to order network products; Order the network products for the S/925, following the procedures for upgrading an MPE V system to an MPE XL system on a lower tier. Then order the network products for the S/935. There is no upgrade credit towards the network products on the S/935. Their order would be; 1) NS Services 36920A For S/925 a) option 320, S/W for S/925 b) option 0G3, upgrade credit for NS Services on S/70 c) M55 to zero out total. (The above two option would show a negative dollar amount.) For S/935 a) option 330, S/W for S/935 2) LAN Link 36923A For S/925 a) option 320, Link S/W for S/925 b) option 342, ThinLAN H/W option for S/925 Return Credit for MPE V LAN Link H/W 30242AN a) option 200, for S/70 For S/935 a) option 330, Link S/W for S/935 b) option 342, ThinLAN H/W option for S/935 4) WHEN NEW NETWORKING HARDWARE IS NEEDED (LAN OR PSI CARDS) In most cases, customers will be able to move to a new system and use their current network link hardware card (LAN or PSI) on the new system. The exceptions are; 1) Moving from a system that doesn't have a TURBO LAN card to a system that requires it. If the customer's current system was shipped prior to December 1989, they most likely will not have the TURBO LAN card. This card was shipped with all systems starting in December 1989. The only system that requires a TURBO LAN card is the S/980. If the customer is upgrading to a S/980 from a system bought before December 1989, they will need to upgrade their LAN card. For example, if upgrading from a 935; 36923A option 442 - TURBO LAN Card for S/980 upgrade 350 - LAN Link for S/980 0CF - Upgrade credit for 935 2) Moving from a system that uses that same LAN card for both TIO traffic and system-to-system traffic to a system that requires two separate LAN cards. The customer must purchase another LAN card for the system to system traffic. For example, if they were upgrading from a S/932 to a S/960 their order would be: 36923A option 342 - LAN card for ThinLAN 340 - LAN Link for S/960 0CE - upgrade credit for S/932